Job Title: Fulfillment Analyst Contractor (Full Time- Seasonal)

Reports To: Director of Vendors and Supply Chain Operations

Department: Operations

FLSA: Exempt

Your impact:

120Water is seeking a dynamic and determined Fulfillment Analyst Contractor to supplement Fulfillment Operations at 120Water. This individual will deliver the highest level of customer service to our internal customers and fulfillment partners.

What you’ll do:

• Create order documents using 120Water’s platform, Excel, and Microsoft Word
• Coordinate with warehouse and 120Water teams to ensure timely picking, packing, and shipping of orders
• Troubleshoot shipping and fulfillment issues, with an emphasis on proactively resolving issues before they occur
• Update costs of goods sold and bill of material lists
• Monitor inventory levels and schedule product deliveries to maintain sufficient volume
• Support ad hoc reports and projects to streamline and automate key customer activities to enable operations at scale
• Exude a flexible attitude and team mentality to adapt with ongoing change within 120Water and client environments
• Manage short-term goals and performance metrics in line with corporate objectives
• Create a feedback loop to track and proactively identify gaps, challenges, and seek opportunities to develop strategies to enhance the client lifecycle and support processes
• Collaborate with functional peers across functions, including marketing, customer sales, and product development to ensure optimal support of client activity and to deliver front-line feedback
• Embody 120Water’s cultural values and lead by example

What you bring:

• 2+ years of relevant fulfillment or supply chain experience
• Experience with Extensive or other inventory management systems are a plus
• Confident Microsoft Word and Excel user
• Detail-oriented and driven by a desire to get things done

More Details:

• This is a seasonal position, with an expected timeframe of July 28 to November 26 at 40 hours per week.
• This is an office or remote work (Indianapolis-based) position.