We’re seeking an enthusiastic, reliable and experienced Administration & Service Coordinator to join our Brisbane team. As part of our customer service team, you will take responsibility for the administration and coordination of machinery servicing, repairs, and rentals. About UsEstablished in 2004, Azapak is a dynamic, family-owned business that provides packaging solutions to businesses throughout Australia.For over 18 years now, we’ve been creating a dynamic and engaging workplace with a culture like no other. It’s our passion for growth, both individually and as an organisation that sets us apart. We’re committed to strategy, driven by culture, and inspired by results.Our focus has been on attracting the best talent in the industry so we can deliver a customer experience you won’t find elsewhere.We believe in personal development that helps you reach your goals first. Together we can advance your skillset and help transform your ideas into tangible outcomes that reward both you and us. About The RoleYour responsibilities will include:

• Providing exceptional customer service that exceeds customer expectations
• Act as the point of contact for clients regarding servicing, repairs, and installation of equipment
• Coordination of service jobs and scheduled maintenance
• Providing technical support to customers over the phone
• Preparation of Quotes and Rental Contracts, and talking through them with customers
• Purchasing of parts, materials, and equipment for jobs as required
• Administration, invoicing, and reporting of service jobs
• Overseeing the Rental Equipment fleet, and coordination of bookings

RequirementsRequirementsKnown for being highly organised, you are also methodical, a natural problem solver with a high level of attention to detail and able to handle multiple tasks concurrently.

• Mechanical-minded aptitude is beneficial
• Strong administration skills, including advanced computer competency
• Excellent communication skills
• Excellent interpersonal skills and ‘team first’ mindset
• High attention to detail
• Practical and mechanical aptitude
• A minimum 2 years relevant experience, in a similar role
• Permanent rights to work in Australia

BenefitsWhat's on Offer?This is a full-time Monday-to-Friday role based in Lytton, QLD. Expect a dynamic, fast-paced culture, working alongside driven individuals who are supportive and focused on achieving results.Some of the benefits you'll get:

• Generous salary package
• Fulltime, stable employment
• Ongoing personal development program
• Modern facilities, with lots of staff perks including free Snacks & Coffee
• Monthly Staff Lunch, Other company events
• A family-centric environment with an excellent culture