Are you an experienced leader in the telemarketing industry with a passion for generating leads and driving results? Do you thrive in a remote work environment, managing a team of talented individuals? If so, we have an exciting opportunity for you!Our client is a lead generation agency and is seeking a dynamic and results-driven Telemarketing Team Leader to join their growing team. In this role, you will be pivotal in developing the telemarketing services, expanding the client base, and leading a team of telemarketing specialists to success. This remote position can be conducted from anywhere throughout Australia and New Zealand.Responsibilities:

• Lead and manage a team of telemarketing specialists, providing guidance, coaching, and mentorship to achieve exceptional performance and meet targets
• Continuously develop and enhance the telemarketing services, incorporating best practices, innovative strategies, and efficient processes
• Oversee all telemarketing campaigns, ensuring they are executed flawlessly, meeting quality standards, and delivering excellent results for clients
• Actively participate in calling activities to maintain a hands-on approach, monitor performance, and identify areas for improvement
• Collaborate with the sales and marketing teams to align strategies, optimise lead generation efforts, and maximise conversion rates
• Analyse data and metrics to track campaign performance, identify trends, and generate actionable insights to enhance future campaigns
• Develop and implement training programs to onboard new telemarketing specialists and foster their professional growth
• Establish and maintain strong client relationships, ensuring exceptional customer satisfaction and retention
• Manage the Telemarketing software that all campaigns are managed within and continue to optimise the software

Requirements

• Proven experience in a leadership role within a telemarketing company, with a track record of success in driving performance and achieving targets
• Strong understanding of telemarketing principles, lead generation strategies, and best practices in the industry
• Excellent communication and interpersonal skills, with the ability to effectively coach and motivate a remote team
• Experience in setting up processes, systems, and workflows to optimise telemarketing operations
• Proficiency in data analysis and reporting tools to monitor and evaluate campaign performance
• Self-motivated and results-oriented mindset with the ability to work independently and manage multiple priorities efficiently
• Exceptional organisational and time management skills to meet deadlines and deliver high-quality results
• Availability to work remotely and manage a team across various locations throughout Australia and New Zealand

BenefitsJoin our client's team and be part of a fast-paced, innovative lead-generation agency that values teamwork, excellence, and continuous growth. They are offering a competitive salary package, flexible remote work arrangements, and ample opportunities for professional development and advancement.If you're ready to take on this exciting challenge and make a significant impact, apply now with your resume and a cover letter outlining your relevant experience and achievements. We look forward to hearing from you!