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Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. Led by a team of payments industry experts, Dash Solutions has a proven track record of delivering innovative payment and engagement solutions. We are committed to excellence, innovation, and delivering exceptional value in this rapidly evolving market.

At Dash, we're not just looking for employees; we're looking for team members who embody our core values and share our passion for revolutionizing the payments industry. Here's what we seek in every hire, regardless of the role:

• Cultural Fit: We thrive in a culture of respect, authenticity, and a relentless pursuit of improvement. We challenge the status quo and embrace change as an opportunity for growth.
• Mission-Focused: We're on a mission to transform the payments industry, and we expect all team members to share our commitment to this goal. We're looking for individuals who are driven by purpose and eager to make a meaningful impact.
• Industry Passion: The payments industry is dynamic and constantly evolving. We're looking for candidates who are not only passionate about this ever-changing landscape but also curious and eager to learn. We need leaders who will guide our company into a bright future, staying ahead of industry trends and driving innovation.

Position Summary

The Director of Networks and Programs is a strategic leader responsible for overseeing the development, implementation, and management of network and program initiatives. This role involves collaborating with various departments to ensure the successful execution of projects that enhance the company's product offerings. The Director will lead efforts to, manage existing networks and create programs that align with the company's goals and objectives. Reporting directly to the SVP of Operations, the Director of Networks and Programs serves as the strategic architect of prepaid programs, network connections, and processing partners initiatives, orchestrating cross-functional teams, cultivating partnerships, and leveraging technology to deliver superior prepaid programs.

Responsibilities include, but are not limited to:

• Collaborate cross-functionally with Sales, Product, and Marketing teams to design, launch, and manage programs that meet client requirements and support broader company goals.
• Lead the development, enhancement, and ongoing management of new and existing prepaid card programs, adapting them as needed to align with evolving business priorities.
• Draft and maintain comprehensive program documentation for review and approval by banking partners, ensuring clarity, accuracy, and compliance.
• Define and execute strategic program roadmaps by continuously monitoring performance metrics and identifying opportunities for optimization.
• Partner with processing vendors to implement and test prepaid programs, conducting thorough quality assurance reviews to confirm alignment with documented business requirements.
• Coordinate with association and network partners to maintain proper BIN configurations and ensure compliance with network requirements and regulatory standards.
• Troubleshoot and resolve program and network-related issues by proactively engaging with processing, banking, and association partners.

Desired Skills and Experience:

• 5+ years of experience in program or product management, preferably within prepaid, fintech, or financial services.
• 2+ years of experience in operations, data analysis, or business process improvement (FinTech or prepaid/payments experience preferred)
• Strong understanding of prepaid card systems, processing workflows, and network compliance (e.g. Mastercard, Visa)
• Proven experience in program development, implementation, and lifecycle management.
• Ability to interpret technical requirements and translate them into business solutions.
• Exceptional project management skills with the ability to juggle multiple priorities and stakeholders.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Excellent communication and interpersonal skills; comfortable interfacing with internal teams, vendors, and partners.
• Proficiency with program documentation, quality assurance processes, and user acceptance testing (UAT).
• Experience working with processing platforms and banking partners is highly preferred.

Our Culture:

At Dash Solutions, our culture fosters growth, innovation, and impact. We’re a community of forward-thinkers where creative ideas are encouraged, and individuals are empowered to lead. In our high-growth environment, you’ll have the autonomy to manage your domain, with the strong support of a team committed to Making Payments Mean More. Employees at Dash Solutions are united by our mission, aligned with our vision, and driven by the values that make us unique. Here, we believe that personal growth fuels company success, and we support each other every step of the way.

Some Benefits to Working at Dash Solutions Include:

• Competitive salary and benefits package
• Flexible PTO policy
• Matching 401(k) plan
• Comprehensive medical, dental, vision, life, and disability coverage
• Transparent, supportive culture with a highly accessible executive team and regular company-wide updates
• Engaging corporate culture with events, perks, and team celebrations

Our Core Values

• Solutions: We create innovative solutions that drive long-term value for our clients and shareholders
• Passion: We are passionate about delivering for our clients every day
• Authenticity: We lead and communicate authentically - with purpose, clarity, and candor. Respect: We row together with respect for everyone and enjoy the ride
• Knowledge: We learn, we grow, we continuously evolve

Diversity & Inclusion at Dash Solutions:

Dash Solutions is proud to be an Equal Opportunity/Veterans/Disabled/LGBTQIA+ Employer. We believe in fostering a workplace that values diverse perspectives and backgrounds, and we are committed to a fair, inclusive recruitment process. Candidates from all backgrounds are encouraged to apply and help us shape the future of payments.