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HR Operations Manager

Gambling.com Group

Gambling.com Group

People & HR, Operations
Charlotte, NC, USA
Posted on Thursday, February 8, 2024

Gambling.com Group (Nasdaq: GAMB) is looking for exceptional talent interested in the fast-paced, fast-growth online sports betting and online gambling industry in the U.S. The Group operates a portfolio of websites -- including its flagship Gambling.com and sports betting brand Bookies.com, as well as a variety of state-specific websites such as NewYorkBets.com, BetArizona.com and BetOhio.com. These help consumers navigate legal online sports betting and gambling options with expert analysis, independent reviews, news, tips, odds comparisons and more.

With over half of U.S. states now offering legal, regulated sports betting, and plenty more poised to do so in 2023 and beyond, the North American market is expected to be the future of the global online gambling industry. The Group’s acquisitions of RotoWire.com and BonusFinder.com and media partnerships with Gannett and the McClatchy Company in the last 12 months have strengthened its position in North America and positioned the Group for significant growth.

As the first and only online gambling affiliate publicly traded in the U.S., the Group has won nearly every award in the gambling affiliate industry for sports and casino -- most recently winning SBC North America Sports Affiliate of the Year in 2023 -- and is a two-time winner of the prestigious EGR Global Affiliate of the Year award. The Group has a growing U.S. HQ in Charlotte, North Carolina, with offices in Tampa, Florida and Madison, Wisconsin as well.

The America's People Team is looking for an experienced HR Operations Manager to join our growing team!


  • Lead and support the HR Coordinators/Specialists across locations in North America/LATAM
  • Own and manage the employee requests and queries ticket system
  • Act as HR expert providing advice, guidance, and clarity on HR policy related queries
  • Maintenance of HR system and HR templates, forms, documents, and procedures
  • Own and manage the employee lifecycle processes, including onboarding, offboarding, and employee changes
  • Own and manage benefit administration processes
  • Own and manage LOA processes
  • Support semi-monthly payroll administration by working as part of a global team
  • Support HR priorities and business requirements as needed
  • Partnering with HR Director/HRBP to deliver annual people processes including performance review process and annual compensation reviews
  • Responsible for the continuous improvement of HR Operations
  • Liaise with internal stakeholders, including finance and IT where processes are linked
  • Ensure compliance with federal, state, and local legal requirements


  • 7-10 years of HR experience, preferably in people operations
  • 3-5 years of people management experience, excelling at managing people and the processes they implement
  • Must possess a Bachelor’s degree in business administration, human resources or other applicable field
  • Be SHRM qualified and have work experience in a high-growth environment
  • Have proven project management experience
  • Be an excellent communicator with the ability to build strong partnering relationships with internal stakeholders
  • Work with a high degree of integrity and confidentiality
  • Have a passion for efficiencies and an understanding of the importance of employee experience
  • Be a dedicated team player

Perks & Benefits

  • Comprehensive private Healthcare Insurance
  • Flexible work environment and home office
  • Lifestyle Allowance
  • All the hardware and software you need to be successful
  • Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
  • Access to courses for Personal and Career Development
  • Company Paid Volunteer Day