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Lead UX Designer - Marketing

gohenry

gohenry

Marketing & Communications, Design
Holborn, London, UK
Posted on Monday, May 6, 2024

GoHenry is a UK-based fintech company created by parents to pioneer financial education. More recently, GoHenry moved into Europe and the US by joining forces with French fintech company PixPay and US investing app, Acorns.

Together, Acorns, PixPay, and GoHenry have over 6 million members across 5 countries. GoHenry offers a debit card and app for kids and teens and companion apps for the family, with in-app tools for sending money, automating allowance, managing chores, setting savings goals, giving to charity, and in-app financial education lessons where kids can watch videos, take quizzes and earn points & badges. This is all designed to help kids and teens build good money habits that will last a lifetime.

We’re looking for a Lead UX Designer to join our Creative Studio to play an integral leadership role in optimising and building new marketing solutions for our storefronts in the UK and US. You will predominantly work alongside our Head of Performance, Website Manager, and Creative Director to help drive online growth. You will have at least 5+ years of experience in-house or at a digital agency as a UX specialist designer—with a portfolio demonstrating meticulous attention to detail and business-driven solutions for your clients.

This is a wholly collaborative role where you will be the lead representative of the marketing UI and share your UX expertise—analysing user behaviour and showing strategic ways to funnel them downwards into the sign-up journey and create themed design systems.

Responsibilities:

  • Work with the performance team to build design systems for our website and app storefronts
  • Work with the Head of Growth and website manager to create a growth roadmap for the website and app stores to help increase conversion rates
  • Analyse test results and offer quick, iterative solutions that improve performance
  • Work collaboratively with GoHenry’s Product Designers to support user flows in the app, new product launches, and the representation of the app on the GoHenry website
  • Support marketing campaigns and offer best-in-class solutions for optimising their performance
  • Manage a midweight designer—helping them to build their UX design skill set and technically craft ideas
  • Support in creating, evolving, and developing brand identity
  • Use a systematic approach in your work, to anticipate the future needs of the business

Who we’re looking for:

  • Substantive experience 7+ years of experience in eCommerce, finance, or equivalent, working in-house or at an agency as a Senior UX designer
  • Able to collaborate directly with software engineering
  • Leading design on key projects with senior stakeholders, presenting concepts, and owning design decisions
  • Skilled in standard software: Figma, Adobe Creative Suite
  • A creative individual, yet meticulous with detail, and have a keen sense of craftsmanship
  • Great attitude, strong work ethic, excellent communication skills.
  • Ability to manage own projects and to work quickly and accurately to tight deadlines.
  • Excellent time management which enables you to multi-task and perform well under pressure with strong problem-solving abilities.

Bonus Experience

  • FinTech, EdTech, or experience working in an agency is preferred

As a person, you are an enthusiastic and confident self-starter who is motivated to kick start your own projects, welcomes challenges, seeks feedback from others, asks “How can I help” and then “How can we make this better”, shows perseverance on long-term goals, and generally goes above and beyond in their work.

What’s in it for you:

All the essentials you would expect including a workplace pension plan, 33 days of holiday (including public holidays), & great company events local & abroad!

We also provide:

  • GoFlex - Work from Home, Office, or a mix of both
  • Your Birthday Day off
  • 5 days annual leave carry-over
  • An excellent Induction & onboarding program with ongoing learning & development throughout your career
  • Family-friendly leave policies
  • A choice between Bupa Health Cash Plan or Bupa Private Medical
  • Death in service – 4x your annual salary from month 1
  • Physical and Mental Wellbeing support and platforms for you and your family
  • Enhanced maternity leave – 20 weeks full basic pay after 2 years’ service and 26 weeks full basic pay after 3 years’ service
  • Paternity leave – 4 weeks full pay after probation
  • Salary Sacrifice options

About GoHenry

We’re on a mission to help every kid be good with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life.

How we do it;

We place the power in the hands of young people, giving them the tools, they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works (and it’s more fun!). All while our unique built-in controls give parents total peace of mind.

We’re proud to say...

  • We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023
  • We’re one of Tech Track’s top 50 fastest-growing UK companies.
  • We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023.
  • We won the Tech for Good award at the Better Society Awards 2023
  • Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts

But we’re still growing, and that’s why we need you.

GoHenry is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Want to join our mission?

If GoHenry sounds like a place you’d like to be, please apply using the link below.