Account Manager
K1x
Who We Are:
K1X is the leading data distribution platform for alternative investments. Simply put, our mission is to digitize the K-1 ecosystem. Our AI-powered K-1 extraction technologies surpass all other competition, and we’re the first to produce a digital K-1. Learn more at www.k1x.io.
Role Overview:
As an Account Manager, you will be the key point of contact for our clients, managing and growing a portfolio of existing customer accounts, with a primary focus on securing renewals and identifying revenue expansion opportunities. You will work closely with cross-functional teams, particularly sales, client success, and product, to solve complex client challenges, mitigate client risks, drive client renewals, and identify opportunities for growth.
- Serve as the primary contact for a portfolio of clients, ensuring continued utilization of K1x products
- Develop and maintain accurate revenue forecasts, working closely with finance, sales, client success, and operations teams
- Monitor account health metrics and revenue indicators to predict and prevent potential churn
- Lead negotiations and support the close of renewals and upsell opportunities.
- Work closely with the sales team to identify and act on cross-selling opportunities.
- Monitor and analyze client data in collaboration with the client success team to ensure optimal usage and additional product engagement of the platform.
- 3-5 years of experience in Account Management or Sales roles.
- Previous experience working in a startup environment is highly preferred.
- Strong background in financial technology or enterprise-level tech companies.
- Strong experience with client success software such as Gainsight and Hubspot.
- Proven experience with deal-making, negotiations, and managing client relationships in a revenue-driven environment.
- Ability to solve complex problems and provide data-driven insights.
- Experience working with data analytics tools, CRMs, or client reporting systems.
- A growth mindset with a drive to advance in your career and adapt in a fast-growing company.
- Excellent communication and interpersonal skills, with the ability to influence key stakeholders.
- Unlimited Vacation Policy + Sick Time + Holidays
- Paid Parental Leave
- Fully Remote Opportunity
- Healthcare Benefits and 401K
- Growing Startup Culture