Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of solutions create immersive buyer experiences; enable sellers to lead with value, allow managers to scale coaching, and empower leaders to forecast with confidence. In today’s unpredictable market, Mediafly is the key to delivering predictable efficient growth.

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Our Customers:

We’re proud to work with some of the most well known brands in the world, spanning industries — from consumer goods to manufacturing to life sciences, big tech to media & entertainment. This breadth across our portfolio allows our company to remain resilient when economic headwinds impact a specific industry. Our customers are true partners. They bring forth challenges and we work together to co-innovate, turning those challenges into opportunities that make a meaningful impact on their business

Overview:

As a RevOps Manager at Mediafly, you will play a crucial role in driving the efficiency and effectiveness of our GTM systems and marketing operations. You will work closely with our marketing and sales teams to optimize the lead funnel and demand waterfall, ensuring a seamless journey from web visitor to customer. Your expertise with integration of GTM systems with Salesforce.com will enable you to develop strong operational processes, measurement strategies, and data flow documentation to support and enhance our marketing initiatives. Collaborating with key stakeholders across various departments, you will manage projects with measurable impact, while continuously improving and expanding our GTM (Go-to-Market)

Responsibilities of a RevOps Manager:

Work with our marketing and sales teams to become an expert on the company's lead funnel and demand waterfall — from web visitor to customer and everything in between
Develop and own the measurement strategy, detailing how our internal processes can support and grow with our marketing team.
Establish strong operational processes based on best practices within Salesforce and our integrated tools. Create and maintain data flow and process documentation.
Support the marketing operations vision and help build a business case to execute on, and be able to quantify the impact of the continued maturity of our marketing operations function
Collaborate closely with key marketing, sales, product, finance, legal, and executive stakeholders across the organization to manage projects with measurable impact
Design and implement improvements to our existing GTM system architecture to holistically support our Marketing, Sales, Success, Partnerships, and Support teams
Gather requirements, manage a systems development roadmap, and implement solutions via scheduled deployments to meet GTM stakeholder needs and optimize our GTM processes and dataflows
Administer, configure, and build upon enterprise applications, automations, and integrations with a best-of-breed suite of tools and an affinity for low-code/no-code development
Create necessary data feedback loops across systems with a focus on providing customer data to Marketing and Sales via CX systems.
Oversee the management of licenses across all systems working closely with procurement and finance to ensure licenses for new hires and removal of licenses from departed employees
Guide day-to-day operational aspects of business systems, including administration, configuration, training, and documentation. Provide front level support on all systems and work with IT when necessary to resolve stakeholder issues.
Support Revenue Enablement with training and content necessary for systems training of end users
Provide mentorship, guidance, perspective, and training to team members

Requirements:

Bachelor Degree
US based
2+ experience in Marketing Operations
Familiar with Salesforce.com and workflows between it and marketing automation platforms; with admin certification a plus
Experience managing HubSpot Marketing Automation; admin certification a plus

Mediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply.

We have over 170 employees located globally. Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn.

Mediafly's HQ is based in Chicago, IL.

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