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Key Account Manager

Overhaul

Overhaul

Sales & Business Development
Austin, TX, USA
Posted on Saturday, December 23, 2023
The Role

As a Key Account Manager, you accelerate growth with install base clients by highlighting Overhaul’s Enterprise business solutions that greatly increase supply chain visibility, integrity, and security. Through your expertise and understanding of the client’s needs, you outline uniquely beneficial combinations of our software, hardware, and services solutions that deliver on short-term goals while creating demand for the future.

You are enthusiastic about our product suite and inspiring clients to share in your enthusiasm. You have developed a keen ability for identifying roadblocks and overcoming obstacles to increase business and enhance the client experience. You flourish in an office environment and excel with traveling to manage accounts with varying needs.

Key Account Manager Responsibilities:

  • Interacting with C-Level and VP-Level Executives, driving the digital transformation strategy for a strategic client.
  • Manage the pricing, negotiation, and execution of client contract renewals and expansion.
  • Lead presentations and demonstrations of Overhaul software to expand services to additional client geographies and business units.
  • Align internal resources to solve client problems and drive continuous improvement.
  • Working with operations, marketing, product, engineering, and data science departments to align future client needs with product and services roadmap.
  • Coordinate and lead strategic business reviews with clients to guide vision and execution of expanded Overhaul services.
  • Ability to navigate the customer and the business to reach revenue goals

About you:

  • Demonstrable history of achieving company revenue goals and growth while enabling a long-term customer relationship
  • Able to be on site with client approximately 3 days per week in north Austin
  • Capable of thriving in fast-paced Start-Up environment
  • 5+ years’ experience in enterprise revenue generating or account management role
  • Previous management of Fortune 1000 accounts
  • Previous supply chain management, logistics, law enforcement, and/or cargo security experience
  • Ability to travel internationally, if required.
  • Ability to speak Spanish and/or Portuguese a plus
  • Strong written and verbal communication skills
    • This role will communicate within all paygrades at the customer base and within Overhaul. This is from dock worker to senior executive level.
  • Financial comprehension
  • Excellent analytical and communication skills with strong business acumen and intuition
  • Driven – possess a strong desire to be successful and self-directed
  • Passion for fast paced, high growth and challenging environments
  • Experience navigating a complex, global customer across all departments: Logistics, Operations, Security, Cyber Security, etc.

Perks And Benefits

  • Top employee health and well- being benefits
  • Care giver/adoption/family leave
  • Unlimited Vacation Policy
  • Casual dress
  • Rotating company ‘Perks at Work’ program

Diversity and Inclusivity Statement

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.” All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply!