Who We Are:

Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers’ experiences and our Mission and Vision.

What You'll Be Doing:

We're seeking a dynamic and detail-oriented Revenue Operations & Salesforce Administrator to join our team. In this role, you'll collaborate closely with Sales, Customer Success, and Account Management teams to optimize our revenue operations and drive organizational success. Your expertise in Salesforce administration and revenue operations will enable you to support strategic planning, streamline processes, and deliver valuable insights across the organization.

We're on the lookout for an energetic and meticulous Revenue Operations & Salesforce Administrator to elevate our team. In this pivotal role, you'll forge strong partnerships with Sales, Customer Success, and Account Management teams to supercharge our revenue operations and propel organizational success. With your deep expertise in Salesforce administration and a keen understanding of revenue operations, you'll be at the heart of strategic initiatives alongside Senior Leadership—streamlining processes, enhancing efficiencies, and providing critical insights that steer business growth. Join us and be a key player in shaping the future of our operations at Overhaul.

Responsibilities:

• Serve as the primary point of contact for Salesforce administration, configuration, and optimization
• Manage Salesforce configuration, user accounts, data integrity, and integrations, ensuring compliance with security and privacy regulations.
• Partner with Sales and Customer Success leadership to analyze pipeline metrics, quota attainment, and forecasting
• Develop and automate reports and dashboards to support Sales, Customer Success and Leadership decision-making
• Implement, maintain, and troubleshoot system integrations, documenting processes, policies and configurations.
• Analyze sales pipeline, forecast performance, and track quotas. Automate these reporting and data analysis workflows to reduce manual effort and improve accuracy.
• Automate sales processes, optimize lead management and post-sale handoff
• Manage team commissions and enable sales team effectiveness through strategic enablement initiatives.
• Track financial performance across QuickBooks and Stripe, collaborating with finance to ensure alignment with business operations.
• Identify revenue optimization opportunities through data analysis and strategic planning.
• Support forecasting and capacity planning to align with strategic goals
• Execute lead campaigns using Outreach.io and Apollo and drive marketing engagement with tracking enhancements
• Coordinate contract revisions, vendor setup, and non-standard deal governance managing relationships with Salesforce vendors for ongoing support and enhancements.
• Conduct security and compliance reviews for deals
• Lead onboarding and enablement for sales teams by training them on Salesforce and integrated tools promoting user adoption through engagement initiatives.
• Stay updated on new Salesforce features and products, evaluating their potential impact on Overhaul and participating in strategic planning sessions.
  
  

Required Qualifications:

• 3+ years of comprehensive Salesforce experience, with certification
• Proven track record in SaaS sales operations and revenue management
• Demonstrated expertise in Deal Desk processes
• Deep understanding of sales and marketing technology ecosystems
• Exceptional organizational skills with strong project management capabilities
• Excellent communication and interpersonal skills
• Adaptability to rapidly changing environments
  
  

Perks and Benefits:

• Top employee health and well-being benefits
• "Perks at Work" discount program
• Caregiver/adoption/family leave
• Free parking
• Business casual and casual dress
• Pet Insurance
• No-cost Employee Assistance Program
• Retirement savings plan and company match
  
  

Our Culture

We are guided by our core values of Diversity and Synergy, Creativity, Problem Solving, Authenticity and Receptivity, Trust, Encouragement, Teaching and Learning, Wellness and Integrity. These values help us recruit aligned talent to join our rapidly expanding team around the globe. It is important to us that every Overhauler is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.