What You’ll Do

We are seeking a strategic and results-driven Senior Director of Sales Operations to lead and scale our global Revenue and GTM operations. This critical leadership role will drive operational excellence, enable high-performing sales teams, and ensure alignment across the organization to accelerate revenue growth. The ideal candidate is a data-savvy, collaborative leader with deep experience in complex sales environments and a passion for building scalable systems and processes.

Key Responsibilities

Leadership & Strategy

• Define and execute a comprehensive Sales Operations strategy aligned with corporate goals and revenue targets.
• Serve as a strategic advisor to executive leadership, providing insights and recommendations to drive sales effectiveness.
• Lead and mentor a high-performing Sales Operations team, fostering a culture of accountability, innovation, and continuous improvement.
• Champion change management initiatives and lead cross-functional projects that drive business transformation.

Sales Process & Systems Optimization

• Design, implement, and continuously improve scalable sales processes, tools, and workflows.
• Ensure data integrity and consistency across CRM and sales tech stack (e.g., Salesforce, CPQ, BI tools).
• Drive automation and efficiency across the sales cycle, from lead generation to deal closure.
• Performance Management & Analytics
• Own and continuously refine the sales forecasting process, ensuring accuracy and alignment with business goals.
• Lead pipeline management and territory planning to optimize coverage and resource allocation.
• Develop and maintain real-time dashboards and reporting frameworks to monitor sales performance, productivity, and conversion metrics.
• Analyze sales data to identify trends, risks, and opportunities; deliver actionable insights to sales leadership and executive stakeholders.
• Establish and track KPIs across the sales funnel, including quota attainment, win rates, sales cycle length, and customer acquisition cost.
• Partner with Finance and RevOps to support board-level reporting, annual planning, and strategic decision-making.

Cross-Functional Collaboration

• Partner with Marketing, Finance, Product, and Customer Success to align GTM strategies and ensure seamless execution.
• Act as a liaison between Sales and other departments to ensure operational alignment and remove friction points.
• Support pricing, packaging, and incentive design in collaboration with Finance and Product teams.

Enablement & Training

• Oversee onboarding and continuous training programs to ensure sales teams are equipped with the knowledge, tools, and resources to succeed.
• Collaborate with external partners and internal stakeholders to develop world-class enablement content and initiatives.
• Drive adoption of best practices and sales methodologies across the organization.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 10+ years of experience in Sales Operations or Revenue Operations, with 5+ years in a senior leadership role.
• Must be eligible to obtain or maintain U.S. Government clearances.

Preferred Qualifications

• Proven success in scaling sales operations in high-growth, complex B2B environments.
• Deep expertise in CRM systems (e.g., Salesforce), sales analytics, and GTM tech stacks.
• Strong analytical and problem-solving skills; highly proficient in Excel and BI tools.
• Exceptional communication and stakeholder management skills.
• Experience supporting global sales teams and navigating matrixed organizations.

Why Join Us?

• Be a key architect of our revenue engine and GTM strategy.
• Work alongside a passionate, mission-driven team in a high-growth environment.
• Influence strategic decisions at the highest levels of the organization.
• Enjoy a flexible, remote-first work culture with competitive compensation and benefits.

Location: Remote, United States

Classification: Full-time, Exempt (Professional)

Reports to: Chief Revenue Officer