Superpedestrian is engineering the future of micromobility. The Superpedestrian team is composed of some of the most talented operations specialists, policy managers, designers and engineers, all focused on transforming the future urban mobility. Our scooters, called LINK, were designed to prioritize safety from the inside out, and our Superpedestrian team is dedicated to building meaningful local and city partnerships across the world. Join us!

We are looking for operations professionals eager to get in with a well established tech-enabled mobility provider from the ground up. We are looking for people that are eager to help operate a sustainable operation and to help us build upon and improve our existing processes. You must be generally handy and app-savvy and interested in part time work to help keep our scooter fleet running smoothly.

What You'll Do:

Executes all daily operations activities in order to support asset deployment, asset collection
Handles scooter charging activities and safety inspections
Redeploys scooters from low to high utilization areas per direction of Operations leadership
Responsible for providing leadership to the shift conducting asset deployment and collection
Holds shift accountable for deployment, rebalance, and pick up targets
Triages operational issues and assists team and management with resolution
Assists with new hire training and development
Support leadership in addressing any city complaints from acknowledgement to completion
Enforce work rules and procedures defined by leadership
Delegating tasks to optimize available resources for completion of work
Act as primary point of contact for leadership and escalate challenges promptly
Other duties as assigned

What You'll Bring:

Must be 21 years or older with a Valid Driver’s License
Comfortable driving a large vehicle
1+ years experience with urban mobility operations
Interested in learning more about the future of urban mobility and urban planning
Prior experience delegating tasks and leading peers in completion of work tasks
App savvy and handy with a cell phone
Must be able to lift a 65+lb scooter 50+ times per shift without assistance
Must be able to follow written and verbal instructions
Experience interpreting and adhering to Standard Operating Procedures
Ability to work autonomously without supervision
Respond to management direction, and proactively communicate with your team

Preferred Experience:

Retail experience
Micro Mobility experience
Mechanical experience

Perks:

On the job training with a leadership team that is committed to growth and development of all employees
A team of awesome, like-minded, driven people that support each other, and mentors across the top echelons of the industry
The chance to have your voice heard and help shape Superpedestrian's future
Part of a team committed to fostering an environment of inclusivity and diversity.

Superpedestrian actively encourages applicants of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please apply! We’d love to have a chat and see if you'd be a great addition to our team.

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