Sr. Technical Account Manager, Marketplace Partnerships
TripleLift
About TripleLift
We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.
As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.
Team
The Technical Account Management team is a key pillar of the Marketplace Partnerships function at TripleLift, sitting between the revenue and R&D organizations. We utilize knowledge of business objectives and technical environment to maintain, service, and optimize partner integrations for growth.
Role
The Sr. Technical Account Manager will report into the Director of Marketplace Partnerships. This exciting client-facing role will focus on owning and maintaining one of TripleLift’s headline DSP connections. You’ll be deploying your consultative, analytical and technical chops to identify areas of opportunity and work in lockstep with both internal and external cross-functional teams to execute your optimization strategies.
Responsibilities
- Deeply understand your partner’s business, integration and tech stack in order to identify optimization and growth opportunities
- Collaborate with commercial counterpart to develop / deliver strategic account plans, partnership OKRs and quarterly business reviews
- Own and nurture relationship with partner’s technical counterparts
- Effectively optimize QPS to meet partner KPIs and maintain profitability for TripleLift
- Proactively design & execute experiments to increase revenue across integration
- Work closely with Product and R&D teams to scope and develop support for net-new integration and exchange features
- Troubleshoot integration liquidity blockers
- Actively manage discrepancies between TripleLift and partner
- Own all technical knowledge repositories for key partners and offer integration-specific insight to internal teams as needed
Qualifications
- 4+ years of online advertising experience, either in a technical support / services role or a customer success / partner management role where quantitative & technical skills were developed and deployed
- Demonstrated service-driven mindset that prioritizes customer needs
- Experience analyzing marketplaces; exposure to RTB technologies, campaign optimization, header bidding optimization
- Excellent troubleshooting, analytical, and problem-solving capabilities
- Strong quantitative skills, including experience in statistics
- Expertise with basic data exploration tools such as Excel or iPython
- Strong systems-thinking capacity
- Exposure to fundamental web technology & aptitude to expand technical skills -- including datastores (SQL) and web foundations (HTML, CSS, Javascript)
- Outstanding oral and written communication skills, including conveying technical concepts
- Excellent organizational skills and attention to detail
#LI-MK1
- Medical, Dental & Vision Plans
- Unlimited PTO
- 401k w/ employer match
*Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).
Life at TripleLift
At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.
Learn more about TripleLift and our culture by visiting our LinkedIn Life page.
Diversity, Equity, Inclusion and Accessibility at TripleLift
At TripleLift, we believe in the power of diversity, equity, inclusion and accessibility. Our culture enables individuals to share their uniqueness and contribute as part of a team. With our DE&I initiatives, TripleLift is a place that works for you, and where you can feel a sense of belonging and support. At TripleLift, we will consider and champion all qualified applicants for employment without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, gender expression, genetic predisposition, veteran, marital, or any other status protected by law. TripleLift is proud to be an equal opportunity employer.
Learn more about our DEI efforts at https://triplelift.com/diversity-equity-and-inclusion/
Privacy Policy
Please see our Privacy Policies on our TripleLift and 1plusX websites.
TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.