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Sr. Manager, Publisher Client Services



Customer Service
Los Angeles, CA, USA
Posted on Tuesday, June 11, 2024

About TripleLift

We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.

As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.

The Team

Publisher Client Services (PCS) is account management on the publisher side of the digital ecosystem that has a direct impact on revenue for Triplelift. Daily team responsibilities include; working with Operations team to launch new inventory, monitoring performance, growing revenue, working with Yield team to uncover and implement optimizations, managing and growing the day to day relationships with our publishers.

The Role

Part of a pod reporting into a Director with formal mentorship from an Associate Director; Owns all facets of the account management process for medium to large Tier 1 & 2 accounts and works with AD and Director on developing relationships (internally and externally).

This person will be pivotal in building our relationships and managing the day to day functions with our publishers. Making clear and concise decisions / recommendations to our publishers in order to grow revenue.

Key Responsibilities:

  • Responds promptly and accurately to questions from both customers and internal business partners.
  • Partners with manager to develop account strategy, understanding TripleLift capabilities to make smart recommendations
  • Fully capable and an expert on end to end publisher support- Onboarding, optimization, pacing to goal management.
  • Has a strong pulse of their book of business; Proactively work with manager to come up with ways to increase opportunities
  • Works collaboratively with internal teams; Is able to join a KOC and client call independently; Willingness to help and train other members on the team
  • Work with Account Director & Manager to drive successful quarterly business reviews


  • Bachelor Degree
  • 2-3 Years of experience
  • Experience within CTV not required but a big plus
  • Understanding of the Programmatic ecosystem
  • Comfortable while working under pressure and meeting deadlines
  • Experience working with Publishers via CTV, OLV, Native and Display
  • Managing a book of business and ensuring YoY growth where applicable
  • Strong Relationship skill
  • Comfortable presenting in front of an audience
  • Location: New York


US Jobs: The base salary range represents the low and high end of the TripleLift US salary range for this position. Actual salaries will vary depending on factors including but not limited to experience and performance. The range listed is just one component of TripleLift’s total compensation package for employees. Other rewards may include bonuses, an open Paid Time Off policy, and many region-specific benefits.

Pay is based on various non-discriminatory factors including but not limited to experience, education, and skills.

Benefits Available to Eligible Employees Include the following*:
  • Medical, Dental & Vision Plans
  • Unlimited PTO
  • 401k w/ employer match

*Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).

Salary range transparency
$95,000$110,000 USD

Life at TripleLift

At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.

Learn more about TripleLift and our culture by visiting our LinkedIn Life page.

Diversity, Equity, Inclusion and Accessibility at TripleLift

At TripleLift, we believe in the power of diversity, equity, inclusion and accessibility. Our culture enables individuals to share their uniqueness and contribute as part of a team. With our DE&I initiatives, TripleLift is a place that works for you, and where you can feel a sense of belonging and support. At TripleLift, we will consider and champion all qualified applicants for employment without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, gender expression, genetic predisposition, veteran, marital, or any other status protected by law. TripleLift is proud to be an equal opportunity employer.

Learn more about our DEI efforts at https://triplelift.com/diversity-equity-and-inclusion/

Privacy Policy

Please see our Privacy Policies on our TripleLift and 1plusX websites.

TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.