Account Manager - Publisher Client Services
TripleLift
About TripleLift
We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.
As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com.
About the Role
We’re looking for a dynamic Account Manager to join our Publisher Client Services (PCS) team at TripleLift, a leading programmatic SSP. You’ll serve as the day-to-day partner for a portfolio of global publisher clients, ensuring their success on our platform by optimizing performance, driving revenue growth, and providing proactive support and strategic insights.
Key Responsibilities
- Client Partnerships & Strategy:
- Own and grow relationships with global publishers
- Serve as a trusted advisor to clients, helping them understand and maximize the value of our SSP offering
- Develop strategies to grow yield, increase fill, and improve ad quality
- Act as the voice of the publisher, sharing client feedback internally to influence roadmap priorities
- Performance Optimization
- Monitor performance metrics and proactively identify opportunities for optimization
- Collaborate with yield, operations, and technical support teams to troubleshoot issues and implement solutions
- Revenue Growth & Retention
- Deliver ongoing recommendations to drive incremental revenue, including adoption of new products, formats, and data solutions
- Provide data-driven, consultative solutions that align with publisher business objectives, unlocking new revenue opportunities.
- Achieve quarterly revenue targets
Required Skills & Qualifications
- Bachelor's degree
- 1-2+ years of experience in programmatic advertising, preferably at an SSP, ad exchange/network, or publisher
- Strong understanding of the digital ad ecosystem, including header bidding, ad serving, yield management, and open market vs PMP dynamics
- Proven track record of managing and growing client relationships
- Analytical and data-driven mindset; able to derive insights from Excel, Looker, or similar reporting tools
- Excellent communication and interpersonal skills
- Highly organized, proactive, and comfortable working in a fast-paced, evolving environment
- Self-starter mentality with the ability to manage multiple priorities independently
Working Hours Requirement
Required to work US hours for this position
Life at TripleLift
At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.
Learn more about TripleLift and our culture by visiting our LinkedIn Life page.
Establishing People, Culture and Community Initiatives
At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging.
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TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.