Position Overview

The Product Owner, Content and Edits will serve as a subject matter expert, voice of the content team and liaison between the Content and Edits team, development, and operations. This resource will work closely with the Product Team, Development, Clinical Development, Operations, Account Management, Sales, Development and Implementations in the development and maintenance of the current product as it relates to the handling of corrected claims. This resource will also assist with operational readiness, communications, and creation of business processes as needed.

Key Responsibilities

• Prioritizing and maintaining the Product Backlog

• Plan quarterly Work based on Prioritized Backlog

• Translate requirements into User Stories; oversee process of technical requirements for Edits

• Work with Claims Editing scrum team for prioritizing edits requiring development (e.g. static edits)

• Ensure execution and delivery on planned work for Content and Edits team

• Manage the Content releases for regulatory updates

• Manage releases for Content and Edits delivery

• Monthly release overviews for teams

• Identify ways to automate and streamline process

• Document and clarify requirements as needed for execution of User Stories for Development, QA, UAT (e.g. Flow charts, claim scenarios, examples, etc.)

• Act as subject matter expert and assist the team as needed in driving delivery (e.g. Business Analysts, UAT)

• Maintain a subject matter expert Level of expertise in the Life of a Claim

Required Qualifications

• Bachelor’s degree or equivalent experience

• 3+ years of experience working as a Product Owner or Business Analyst

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Preferred Qualifications

• HealthCare software experience

• Strong understanding of the Life of a Medical Claim

• Experience working in an Agile/Scrum framework, including: Creating Workflows/diagrams, User Stories, Enable Stories, Release Notes and User Guides

• Jira, and Confluence experience

• CPC (Certified Professional Coder) Certification

• Knowledge of project management techniques, including managing issues, risk mitigation, planning

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

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