Essential Duties and Responsibilities:

• Oversee weekly Smartshopper incentive check processing, including the banking and the accounting system (Workday) activities
• Monitor and manage client incentive funds and partner with Client Performance Management (CPM) team to address funding status, concerns and issues
• Partner with Personal Assistant Team (PAT) and CPM team management to resolve customer needs, improve processes, and create efficiencies
• Define, monitor and manage internal SLA’s for responding to requests, voiding and reissuing Incentive Checks, processing exception payments, and other activities
• Provide reporting and analytics of Smartshopper related financial metrics, including balance and usage of all client incentive funds, on hold trends, funds utilization, and reward volume trends, to key stakeholders
• Partner with CPM team and billing and collections team regarding open client incentive invoices and work to resolution
• Oversee the escheatment of uncashed Smartshopper Incentive checks in accordance with State regulations
• Identify opportunities to improve Smartshopper financial processes and lead initiatives to implement and socialize
• Work closely with and support the Accounting team in performing monthly client incentive liability and cash balance reconciliations
• Manage other Smartshopper accounting activities and projects as

Desired Characteristics:

• Self-starter with strong analytical, quantitative, and problem-solving skills
• Strong attention to detail and focus on high levels of accuracy
• Strong verbal and written communication skills
• Able to work well in a rapidly changing environment
• Team oriented individual

Qualifications:

• Bachelor’s degree in Accounting or Finance, with appropriate experience
• Minimum of 5-7 years progressive experience in accounts payable, accounting or financial analyst role
• Experience in high volume transaction environment
• Experienced Excel user with knowledge of functions and pivot tables
• Ability to work independently and collaboratively across departments
• Results driven self-starter with experience managing processes and teams
• Excellent written and oral communication

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.