About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

We are seeking a highly skilled and dedicated Infrastructure Operations Systems Administrator with expertise in FTP Administration and Linux Administration. The ideal candidate will have a strong background in managing large FTP environments and configuring, administering, and patching Linux systems. This role involves day-to-day administration, configuration management, and standardization of Linux patching processes.

Key Responsibilities

FTP Administration

• Manage and maintain large FTP environments, ensuring optimal performance and security.
• Monitor FTP servers, troubleshoot issues, and ensure high availability and reliability of FTP services.
• Implement and enforce security protocols and access controls to safeguard data transferred via FTP.
• Coordinate with internal and external stakeholders to ensure seamless FTP operations and resolve any technical issues promptly.
• Automate FTP account creation, management, and deactivation processes.

Linux Configuration Management

• Configure and manage Linux systems, ensuring they meet organizational standards and requirements.
• Develop and maintain configuration management processes to ensure consistency and compliance across all Linux environments.
• Create and manage provisioning and configuration scripts using tools such as Terraform and Ansible
• Develop regular system reporting to ensure configurations are up-to-date and meet industry secure standards.
• Collaborate with development and operations teams to streamline configuration changes and deployments.

Linux Administration

• Perform day-to-day administration of Linux servers, including installation, configuration, and maintenance.
• Monitor server performance, troubleshoot issues, and optimize system resources for maximum efficiency.
• Ensure Linux servers are secure, compliant, and up-to-date with the latest patches and updates.
• Manage user accounts, permissions, and access controls on Linux systems.
• Develop and maintain comprehensive documentation for Linux systems and processes.

Standardization of Linux Patching

• Develop and implement standardized patching processes for all Linux systems.
• Coordinate with relevant teams to schedule and deploy patches in a timely manner.
• Monitor patch compliance and ensure all systems are kept up-to-date with the latest security patches and updates.
• Automate patch management processes to improve efficiency and reduce manual intervention.
• Document patching procedures and ensure they are followed rigorously.

Requirements

• Proven experience as a Systems Administrator with a focus on FTP Administration and Linux Administration.
• Strong knowledge of Linux operating systems (e.g., Red Hat, CentOS, Ubuntu).
• Experience with configuration management tools such as Terraform & Ansible
• Proficiency in scripting languages (e.g., Bash, Python) for automation tasks.
• Familiarity with network protocols and security best practices, particularly in relation to FTP services.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Attention to detail and a commitment to maintaining high standards of quality and security.
• Experience 7+ years

Preferred Qualifications

• Industry certifications such as RHCE, CompTIA Linux+, or similar.
• Knowledge of DevOps practices and tools.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.