About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

Software Configuration Engineers will play a significant role in software implementations by identifying the dependencies and delivering on executables needed to tailor the CareSelect platform to meet client needs through existing and newly developed product configurations. Software Configuration Engineers work closely with Engineering, Implementation and Product teams to help deliver world-class software.

Essential Duties & Functions:

· Utilizing HTML, JavaScript, YAML and Careselect Configuration Tools the Software Configuration Engineer implements requirements for the CareSelect platform to meet client needs.

· Collect, analyze and interpret business requirements and use cases in order to translate them into configurable settings.

· Work directly with customers to identify needs and resolve software configuration options.

· Reproduce, resolve and document configuration defects during SDLC and post production.

· Support multiple teams including Engineering, Implementation, Quality Assurance, and Product Management in support and execution for configuration deliverables.

· Actively participating in planning and coordination of delivering configurations during software releases.

· Knowledge of software development lifecycle in an Agile environment.

· Experience with JIRA or Project Management software to track, manage and resolve assigned tasks/tickets within sprint cycles.

· Ability to work collaboratively across multiple teams and communicate effectively.

Experience and Qualification Requirements

· Bachelor's degree (B. A. / B. S.) from four-year college or university.

· 2 - 5 years related experience and/or training; or equivalent combination of education and experience.

· Knowledge of Microsoft Office Suite, intermediate/advanced knowledge of Excel ,HTML,CSS,JavaScript and JSON, CMS such as Drupal or WordPress, pgAdmin interface/SQL queries for data retrieval and updates.

· Strong analytical, problem solving skills and ability to make decisions that best fits the needs of the customer.

· People skills – the ability to establish effective working relationships across multiple groups (Engineering, Implementation, Quality Assurance, Product and external Customers).

· Communication skills – strong oral and written communications.

· Excellent time management and organizational skills – ability to handle multiple tasks/meet deadlines in a fast-paced environment.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.