About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

The Revenue Ops Analyst will be responsible for analyzing and interpreting complex data sets to provide actionable insights for our clients. This role involves working closely with various departments to ensure data accuracy, optimize data processes, and support business decisions with data-driven insights.

objECTIVES AND RESPONSIBILITIES:

• Participate in requirements sessions to understand business needs and come up with recommendations and visualizations that can best achieve the needs of the business.
• Provide input and assist in designing reporting schemas that will be used in the dashboard - based on understanding of metrics and dimensions expected in report specification.
• Identify data sources as appropriate for business analysis, aggregate data files where necessary, and build data models to generate insights.
• Develop dashboards of varying complexity, making sure functionality is aligned with business requirements.
• Responsible for merging worksheets and dashboards from other members of the team and publishing to the servers.
• Identify inefficiencies in data reporting and develop business processes that enhance reporting process.
• Responsible for validating dashboards and play a significant role in maintaining data quality.
• Research new features and implement to dashboards.

What You Will bring:

• At least 3 years of experience working in Business Intelligence
• Experience with Microsoft BI or Tableau
• Advanced knowledge of Microsoft Excel
• Work with large data sets including variance analysis and reporting
• Ability to recommend visualization that is appropriate for the type of analysis that the business users will perform
• Ability to accurately document and communicate reporting requirements.
• Healthcare data experience a plus.

• Qualifications:

• Bachelor’s degree in finance and Statistics, or a related field.
• 3-5 years of proven experience in a similar role.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication skills
• Ability to work independently and as part of a team.
• Strong technical acumen and problem-solving skills
• Experience in the healthcare or financial services industry.
• Knowledge of data governance and data quality best practices.
• Familiarity with additional data visualization tools like Tableau.
• Ability to work independently and as part of a team.
• Customer-focused with a commitment to providing excellent service.

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.