Position Overview

Zelis is seeking a motivated UAT Support Engineer to support and maintain lower (UAT) environments for enterprise .NET-based applications. This role plays a key part in ensuring successful User Acceptance Testing by troubleshooting application issues, supporting release validation, and partnering with clients and internal teams to deliver stable testing environments.

This is a hands-on technical role combining application support, UAT coordination, and structured change management.

What You’ll Do:

• Support and maintain UAT environments for .NET-based applications

• Collaborate with clients and internal teams to plan and execute UAT testing

• Research and troubleshoot issues involving APIs, batch processing, and data validation

• Perform SQL-based analysis to investigate and resolve testing issues

• Support release deployments and structured change management processes

• Work with clients to create and execute test scripts as needed

• Document findings, maintain rollback standards, and track UAT sign-offs

• Identify opportunities to improve UAT processes and environment stability

What You’ll Bring to Zelis:

• 2–5+ years of experience in application support, QA, or UAT support

• Must have SQL skills for troubleshooting and validation

• Must have experience with monitoring tools (e.g. New Relic, LogicMonitor or similar)

• Understanding of UAT processes and testing methodologies

• Working knowledge of .NET applications and REST APIs preferred

• Experience with ticketing or defect tracking tools (e.g., Jira)

• Understanding of batch processing or job schedulers

• Strong problem-solving and communication skills

Preferred Skills:

• Exposure to AWS and/or Microsoft Azure environments

• Interest in cloud migrations and hybrid architectures

• Experience with automation or scripting (PowerShell, Python, etc.)

• Familiarity with AI tools or LLM-assisted workflow improvements

• Experience in regulated or payments-related environments

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.